Dynamics of Officer/Citizen Encounters

DOCE Flyer Topeka May 19

Increased Officer Safety and Public Safety

Police interactions with citizens are in the national spotlight. What previously wouldn’t have made
the local paper now makes national news. Officers need tools to effectively engage citizens in a
professional manner without compromising their own safety in the process. That’s why Dynamics of
Officer/Citizen Encounters was created. Through guided discussions, video analysis and case
studies, participants will examine:

Current Research about the Threats
to Officer Safety

Think CLEAR: 5 Keys to Officer
Safety and Performance

Communication: It’s About More
Than Just Talking

Know Your Authority:
Keeping Contacts Lawful

Emotional Intelligence: The Most
Important Tool on Your Tool Belt

Adaptive Decision Making:
Tools for Increased Officer Safety